Select Page

Refund and Returns Policy

Return and Refund Policy for Safari Vellies

Thank you for shopping at Safari Vellies. We are committed to ensuring that our customers are satisfied with our products. However, if you are not entirely satisfied with your purchase, we’re here to help.


You have the right to return your purchased shoes within 30 days of receiving them.
To be eligible for a return, the shoes must be unused, in the same condition that you received them, and in their original packaging.
Handling Fee

Please note that a 15% handling fee will be charged on returned shoes for a refund.

If the shoes you purchased do not fit correctly, we are happy to assist you with an exchange for a more suitable size.
The customer will be responsible for the return shipping fee for exchanges due to size issues.

Once we receive your returned item, we will inspect it and notify you on the status of your refund.
If your return is approved, we will initiate a refund, and a credit will automatically be applied to your original method of payment.
Please remember that a 15% handling fee will be deducted from the total amount of the refund.

Customers are responsible for the return shipping fee when sending back the shoes for a refund or exchange.
Contact Us

If you have any questions on how to return your item or about our return and refund policy, feel free to contact us.

We value our customers and aim to offer the best service possible. We appreciate your understanding and cooperation concerning our return and refund policy. Thank you for choosing Safari Vellies.